Hours
PLAN COVERAGE
ABOUT VSP
GLASSES
CONTACTS
PLAN USE
ENROLLMENT
DOCTOR NETWORK
MEDICARE
Your vision plan should cover an annual comprehensive eye exam, frames or contacts, and lens enhancements. Other things to consider are how often you want new glasses and your overall frame allowance. Some plans may highlight low rates, but provide an overall low frame allowance, or don’t provide a lot of savings on lens enhancements (where costs can really add up). Plus, you’ll want to make sure the doctor network includes convenient locations. Read the plan details to ensure you’re getting the right plan for your needs.
A copay is the fixed amount paid by you to the doctor’s office when you visit an eye doctor. Take an eye exam for example; once you pay the exam copay, your plan will pay for the remainder of whatever your doctor charges for an exam. Copays are usually due to the doctor’s office at the time you receive services.
A frame allowance is the amount covered by your insurance for your frames or for lens enhancements. You can use this toward any frame brands carried by your VSP doctor. If you select frames that are more than the allowance covers, you only pay the difference.
A lens enhancement is an added feature to the lenses in your glasses that is intended to improve the quality of your experience with your prescription glasses. They include things like scratch resistance and anti-glare and you may decide on additional lens enhancements that better meets the needs of your eyes. Your eye doctor can advise if a certain lens enhancement would be good with your prescription.
Some vision plans may cover lens enhancements for a small co-pay. Your eye doctor can help you choose the lens enhancements that are right for you and covered by your plan.
A comprehensive eye exam includes numerous tests to evaluate your vision, eye health, and screen for health conditions such as diabetes and high cholesterol. You can also receive a prescription for corrective lenses. A vision screening will only check for potential vision problems and any concerns will usually be referred to an eye doctor.
A vision plan will help you take care of your eyes and save you money at the same time. But vision insurance is more than that. Taking good care of your vision is important to your overall health. During your eye exam, the doctor can detect early signs of serious general health conditions so you can manage them before they become more difficult problems. This can include things like diabetes and high blood pressure.
VSP was founded in 1955 and is the largest vision insurance provider in the nation. VSP Individual Vision Plans were created as a division of VSP for people to maintain access to vision care when they don’t have coverage through an employer-sponsored plan.
You can choose to enroll in a different plan in the first 30-days after enrollment if you have not received any services or filed any claims.
We guarantee your satisfaction. If you’re not 100% happy with the eye care and eyewear you receive from a VSP network doctor, we’ll make it right.
Customer Service can be reached Monday – Thursday 7am-9pm, Friday 7am-7pm, or Saturday 9:30am-4pm CST at <strong>800.785.0699</strong>.
VSP has the nation’s largest network of independent doctors so you’re sure to find a provider <a href="http://www.vspdirect.com/sunlife/find-a-doctor">nearby</a>.
We’re so glad you asked. Our members love us, <a href="http://www.vspdirect.com/sunlife/reviews">see</a> for yourself all the great things they have to say about VSP Individual Vision Plans.
Most vision plans provide access to preventative eye exams and corrective eyewear. Your regular health insurance plan may cover health costs if you injure your eyes in an accident or have a health condition that affects your vision.
Most health insurance plans do not cover LASIK as it is an elective surgery. However, VSP Vision Care Members are eligible to save on LASIK procedures through Exclusive Member Extras.
Routine vision exams can help detect health conditions such as diabetes and are also important for monitoring changes in vision. In addition to coverage for eye exams, VSP members also have access to Exclusive Member Extras which provides savings and resources for diabetes-related services.
VSP members can get an Extra $40* to spend on Frames from <span class="text-blue">bebe, Converse, Dragon, and Nike</span><br><br> <small>*Frame brands and offer subject to change. Only available to VSP members with applicable plan benefits. Only available at in-network locations. Offer ends February 28, 2025. </small> <div class="clearfix"></div> You can use your allowance toward <strong>ANY frame</strong> your in-network doctor carries. Whether you’re looking for classic frames or trendy styles, you’ll find the best selection of frames at your VSP network doctor’s office. <br> <strong>Plus</strong>, get an Extra $20 to spend on these Featured Frame Brands: <br> <div class="card card-body ml-3 no-border"> <ul class="featured-frames"> <li>Altair</li> <li>Anne Klein</li> <li>AVIO</li> <li>bebe</li> <li>Calvin Klein</li> <li>Calvin Klein Jeans</li> <li>Cole Haan</li> <li>Columbia</li> <li>Converse</li> <li>Cutler and Gross</li> <li>DKNY</li> <li>Donna Karan</li> <li>Dragon</li> <li>Draper James</li> <li>Ferragamo</li> <li>Flexon</li> <li>Genesis</li> <li>JOE Joseph Abboud</li> <li>Joseph Abboud</li> <li>Karl Lagerfeld</li> <li>Lacoste</li> <li>Lenton & Rusby</li> <li>Linda Farrow</li> <li>Longchamp</li> <li>Marchon NYC</li> <li>McAllister</li> <li>Nautica</li> <li>Nike</li> <li>Nine West</li> <li>Otis & Piper</li> <li>Paul Smith</li> <li>Pure</li> <li>Skaga</li> <li>Spyder</li> <li>Victoria Beckham</li> <li>ZEISS</li> </ul> </div>
You’ll find the best selection of frames at your VSP doctor’s office. You can use your allowance toward any frame that your VSP doctor carries. If you prefer to shop online, you can use your prescription at <a href="https://www.eyeconic.com/" target="_blank">Eyeconic<sup>®</sup></a>, which easily connects your benefits and prescription in one convenient shopping location. If you chose to get glasses out-of-network, your coverage will be less, and you’ll most likely have higher out-of-pocket expenses.
Yes. You’ll get 20% savings on any additional glasses or sunglasses, including lens enhancements, from a VSP network doctor within 12 months of your last WellVision Exam®.
The VSP Individual Vision Plan can only be applied towards prescription glasses and sunglasses. However, you can get an additional 20% off an additional pair of glasses and apply that to regular sunglasses.
Our vision plans provide savings on many lens enhancements: <div class="card card-body ml-3 no-border"> <ul> <li class="mb-2"><strong>Scratch-resistant coating</strong> – A clear coating that is less likely to scratch than uncoated lenses.</li> <li class="mb-2"><strong>Anti-glare (anti-reflective) coating</strong> – A coating that increases a lens’s light transmission. It also reduces the amount of light reflected from the lens surface and eliminates ghost images.</li> <li class="mb-2"><strong>Impact-resistant lenses</strong> – Lenses built from polycarbonate material, which is up to 10 times stronger than glass or plastic lenses.</li> <li class="mb-2"><strong>Progressive (no-line multifocal) lenses</strong> – Progressive lenses are line-free, and their prescription strength gradually changes from distance to intermediate to near vision.</li> <li class="mb-2"><strong>Light-to-dark (photochromic adaptive) lenses</strong> – Light-sensitive lenses that darken when exposed to sunlight and lighten when sun exposure is reduced.</li> <li class="mb-2"><strong>UV protection</strong> – A lens treatment that absorbs the harmful portion of UV light found in sunlight.</li> <li class="mb-2"><strong>High-index lenses</strong> – These thinner, lighter lenses are designed to improve comfort and attractiveness for those with high prescriptions.</li> </ul> </div>
You don’t have to get both at the same place but be sure to go in-network for your eye exam and glasses to get the best value and maximize your savings. You can also shop for glasses online at <a href="https://www.eyeconic.com/" target="_blank">Eyeconic<sup>®</sup></a>, which easily connects your benefits and prescription in one convenient shopping location.
Your allowance depends on which plan you choose. Most plans have a contacts allowance to use towards contact lenses. And as a VSP member, you’ll have access to additional savings and discounts on contact lenses through our Exclusive Member Extras.
An eye exam will evaluate your vision and help detect health conditions such as glaucoma or diabetes. A contact lens fitting and evaluation will ensure the contacts fit properly and do not harm the eyes.
To make the most of your plan benefits, members can get contacts at their VSP network doctor or online at <a href="https://www.eyeconic.com/" target="_blank">Eyeconic<sup>®</sup></a>, where you can easily connect your benefits to receive additional savings.
It's easy to maximize your benefits to get both. If you plan to get glasses and contacts in the same year, use your plan coverage to get your glasses first, then apply the discount on your contact fitting and evaluation to maximize your savings. From then on, you can use the plan allowance the enxt year to get glasses, then the following year to get contacts. You can keep alternating between glasses and contacts year-over-year to see your very best.
Using an Individual Vision Plan is easy. First, pick the plan that’s right for you and the payment option that best fits your needs. Then, visit an eye doctor, (going in-network will help you get the most from your benefits) to receive a comprehensive eye exam. If corrective vision is needed, your eye doctor can help pick glasses or contacts to best fit your style. You pay your copay at the doctor’s office along with any options outside of your plan coverage, and the doctor will take care of processing your benefit claims.
If you’d like to include your spouse or family members, please choose a two-person or Family Plan when you enroll. You can also buy an individual plan for a friend or family member who doesn’t have vision coverage.
While VSP Vision Care does not coordinate benefits with other medical plans or benefits, you can use the plan in addition to your other health plans.
Making an appointment is easy. Go to <a href="http://www.vspdirect.com/sunlife/find-a-doctor">Find a Doctor</a> and pick any doctor you’d like. Tell them you have VSP and they’ll take care of the rest. To get the most out of your benefits, visit a Premier Program practice.
When you visit a VSP network doctor, there are no claim forms to submit. If you chose to see an out-of-network provider, you may incur higher out of pocket costs and will have to submit a claim form and include any itemized receipts.
Large chain optical centers such as Costco, Sears, Walmart, Cohen’s, etc. are not in-network for plans sold on this site. Please be aware if you choose to go to an out-of-network provider, you’ll have to submit the claims yourself and will be reimbursed at lesser out-of-network coverage amounts.
There are different copays and coverage options depending on the plan you choose. If a lens enhancement isn’t covered with a copay, you’ll still receive 20% savings on that option at the eye doctor’s office. Below you’ll find an example of the typical savings you can expect on an annual plan. <div class="example-savings-table"> <div class="row align-items-center"> <div class="col-12 col-md-8 col-lg-8 mb-5 mb-md-0"> <div class="table-responsive"> <table class="table table-bordered updated mb-2"> <thead> <tr> <th rowspan="2" class="no-border-left-top align-middle">Example Savings*</th> <th colspan="2" class="text-center" bgcolor="#a0a1a4">What You Would Pay</th> <th class="no-border-top-right"> </th> </tr> <tr> <th class="text-center" bgcolor="#92d14f">Without a plan</th> <th class="text-center" bgcolor="#92d14f">With a VSP plan</th> <th class="text-center font-bold bigger-font" bgcolor="#013148">Savings</th> </tr> </thead> <tbody> <tr> <td class="align-middle">Comprehensive Exam</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#f5f6f8">$205</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#00b6f0">$15</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#90ddf7">$190</td> </tr> <tr> <td class="align-middle">Frames</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#f5f6f8">$244</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#00b6f0">$75</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#90ddf7">$169</td> </tr> <tr> <td class="align-middle">Rx Lenses</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#f5f6f8">$111</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#00b6f0">$25</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#90ddf7">$86</td> </tr> <tr> <td class="align-bottom">Optional Lens Enhancements<br><small>i.e. scratch resistant, anti-glare etc.</small></td> <td class="align-bottom text-center text-black bigger-font" bgcolor="#f5f6f8">$268</td> <td class="align-bottom text-center text-black bigger-font" bgcolor="#00b6f0">$153</td> <td class="align-bottom text-center text-black bigger-font" bgcolor="#90ddf7">$115</td> </tr> <tr> <td class="align-middle text-right" bgcolor="#fefefc">Annual VSP Plan Cost</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#f5f6f8"></td> <td class="align-middle text-center text-black bigger-font" bgcolor="#00b6f0">$204</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#90ddf7">-$204</td> </tr> <tr> <td class="align-middle text-right bigger-font" bgcolor="#9fcc3b">Total</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#d3ed96">$828</td> <td class="align-middle text-center text-black bigger-font" bgcolor="#d3ed96">$472</td> <td class="align-middle text-center bigger-font font-bold" bgcolor="#0d2e37">$356</td> </tr> </tbody> </table> </div> <p class="copy-text mb-0">* Comparison based on national averages for comprehensive eye exams and most commonly purchased brands. This chart represents a typical savings for VSP members.</p> </div> <div class="col-12 col-md-4 col-lg-4 text-center"> <div class="circle"> <div class="d-flex h-100 align-items-center justify-content-center"> <div class="text-center w-100"> <p class="mb-1">ANNUAL SAVINGS</p> <p class="big mb-1">$356</p> <p class="mb-1">WITH VSP</p> <p class="mb-0">After plan cost</p> </div> </div> </div> </div> </div> </div>
After you enroll, you can start using your benefits immediately!
Yes. You can defer the start of your plan up to six months when you enroll online. If you’d like to start your plan later than six months, please call us at <strong>800.785.0699</strong> for assistance.
You can choose to pay the annual premium in one payment or in twelve (12) monthly installments, regardless of when benefits are utilized. The monthly payment option is a 1-year contract.
Yes. If you choose to make monthly installments you can pick your billing date to occur on the first, fifth, tenth, fifteenth or twentieth of each month.
Some VSP Individual Vision Plans are available to members of the Healthy Vision Association (HVA) which has a membership fee. As a member of the HVA, you’ll have access to health and wellness discounts and savings.
You’ll need to enroll in a plan and pay the first monthly installment, or the annual fee, before you can use the plan. Please note, monthly installments are billed one month in advance. If you choose the same month effective date, your first payment will cover two installment periods, the current month and the next month, simultaneously. Your next payment will be withdrawn the following month on or around the reoccurring auto-payment date you select.
While we don’t offer senior discounts, VSP Individual Vision Plans start as low as $13 a month and there are multiple options to choose from to fit your budget. You’ll also have access to Exclusive Member Extras and enjoy savings on lenses, contacts, LASIK, and more, including up to 60% savings on <a target="_blank" href="https://www.vspdirect.com/resources/VSP-HearingAidDiscountOffer.pdf">hearing aids</a>.
Yes! VSP members have access to Exclusive Member Extras and enjoy savings on lenses, contacts, LASIK, and more, including up to 60% savings on <a target="_blank" href="https://www.vspdirect.com/resources/VSP-HearingAidDiscountOffer.pdf">hearing aids</a>.
Continuing your coverage is easy. Each year, your plan will automatically renew (we'll charge the same credit card you provide us during your initial enrollment). We'll remind you 60 days in advance of your renewal. If you wish to make any changes to your coverage, you can call our Customer Service at <strong>800.785.0699</strong>.
Yes, you can start your plan up to six months out after enrolling online. If you'd like to start your plan beyond six months out, however, please give us a call and one of our knowledgeable plan advisors will assist you.
There’s a high likelihood your doctor is covered. The VSP network is the largest independent eye doctor network in the country. <a href="http://www.vspdirect.com/sunlife/find-a-doctor">Enter your ZIP code</a> to see a list of the eye doctors near you.
<a href="http://www.vspdirect.com/sunlife/find-a-doctor">Enter your ZIP code</a> to see a list of the eye doctors near you, then pick any eye doctor you’d like to visit for an eye exam. When you schedule an appointment, tell them you have <a href="/our-plans">VSP vision insurance</a>, and they’ll take care of the rest.
No, but you’ll get the most from your VSP vision insurance benefits when you stay in-network. VSP has the largest independent doctor network in the country so you’re sure to find an eye care provider near you.
Yes, but if you use your plan out-of-network, you may incur higher out of pocket costs. You’ll also need to complete a claim form and include any itemized receipts. Out-of-network coverage is not available in Massachusetts and Washington, and coverage varies in Maryland. If you have questions about out-of-network coverage, contact us at 800.785.0699.
With a VSP network eye doctor, you’ll get a WellVision Exam®—a full-service eye exam that only VSP Network Doctors can provide that can aid in the early detection of serious eye health conditions, like glaucoma, high-blood pressure, and diabetes. Other key differences can be seen in the low copays on your eye exam and glasses, a frame allowance, and discounts on lens enhancements. Your VSP vision plan coverage will go further when you see a VSP network doctor. With out-of-network providers, you may only be reimbursed a portion of your out-of-pocket cost.
As a VSP vision plan member, you’ll <a href="/benefits-savings">get more vision benefits and save more money</a> through exclusive offers at a VSP Premier Program locations. For example, when you purchase your glasses from an eye doctor who participates in the VSP Premier Program, you’ll get a one-year, worry-free warranty on featured frame brands. You’ll also get access to a wide selection of featured frame brands and performance lenses. Plus, our members who’ve chosen a <a target="_blank" href="https://www.vsp.com/offers/premier-edge-offers">VSP Premier Program location</a> tell us that they’re more satisfied with the service they receive and are more likely to recommend their eye doctor to family and friends.
Making an eye appointment is easy. <a href="http://www.vspdirect.com/sunlife/find-a-doctor">Enter your ZIP code</a> to see a list of the eye doctors near you. Pick any eye doctor you’d like. Tell them you have VSP and they’ll take care of the rest. Don’t forget, you’ll get the most out of your vision benefits when you visit a <a target="_blank" href="https://www.vsp.com/offers/premier-edge-offers">VSP Premier Program practice</a>.
Most Medicare plans don’t offer comprehensive routine vision care. VSP Individual Vision Plans provide full-service plans for eye exams, glasses and lens enhancements, or contacts.
VSP Vision Care does not coordinate benefits with Medicare. In other words, you can't use $150 of frame allowance from a VSP plan and add $50 of allowance from a Medicare plan to get a $200 frame fully covered. You would use one plan's benefit or the other. Check your Medicare plan to see if your vision care needs are covered.
Because in many cases Medicare plans (like Original Medicare) do not provide comprehensive vision coverage. If you have a Medicare plan that doesn’t provide comprehensive vision coverage, you can supplement it with a VSP Individual Vision Plan. And if you’re turning 65 this year and are looking for a Medicare plan, know that you can enroll in a VSP Individual Vision Plan in addition to your original Medicare coverage to make sure your eyes stay healthy.
You can enroll any time of year; there's no waiting period for open enrollment.
Yes! One of the benefits of a VSP Individual Vision Plan is it works well with many Medicare plans. You can sign up for one of our plans at any time and start saving on the eye care and eyewear benefits you’ll receive immediately!
Your eyes not only affect how you see, but how you feel, especially as you age. A routine eye exam can detect: <div class="card card-body ml-3 no-border"> <ul class="featured-frames"> <li style="width:100%;">Diabetes</li> <li style="width:100%;">High blood pressure</li> <li style="width:100%;">High cholesterol</li> </ul> </div> Caring for your vision can lead to a better quality of life, including: <div class="card card-body ml-3 no-border"> <ul class="featured-frames"> <li style="width:100%;">Fewer headaches</li> <li style="width:100%;">Improved night vision</li> <li style="width:100%;">Less computer eye strain</li> </ul> </div>
We’re dedicated to member satisfaction. See why we’re #1.
*2017 National Vision Plan Member Research.
VSP was founded in 1955 by a group of optometrists who wanted to provide access to affordable, high-quality eye care to the world. When you choose VSP, you can be confident you’re choosing a company that puts your vision care needs first.
VSP is the only national not-for-profit vision care company. We reinvest in our members and the community through the advancement of optometry, eyewear donations, and mobile clinics to help connect people in need with a local VSP network doctor.
VSP network doctors provide the most comprehensive eye exam possible—a WellVision Exam. Through this exam, doctors get a better view of your eyes and look for eye health problems such as glaucoma, and diabetic eye diseases while looking for signs of serious health conditions like high blood pressure.
With VSP, you get choice. You can pick the plan that’s right for you and choose your payment schedule. Plus, you can visit any VSP network doctor you like, whether it’s close to home, work, or school.
Please review our Privacy Policy to understand VSP's practices regarding Protected Health Information
The name Vision Service Plan and the registered logo(s), service mark(s), and trademark(s) owned by Vision Service Plan or any of its subsidiaries or affiliates, and the contents of this site may not be used in any advertising or publicity, or other use without the prior explicit written permission of Vision Service Plan (VSP). Visionworks is an affiliate of Vision Service Plan.
VSP makes no representations about the suitability of this information for any purpose. It is provided "AS IS" without express or implied warranty, including, but not limited to, the implied warranties of merchantability, or fitness for a particular purpose. In no event shall VSP be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in action in contract, negligence or other tort action, arising out of or in connection with the use or performance of this information.
VSP has taken reasonable steps to ensure that the information on this site is accurate and timely. VSP, however, assumes no responsibility for any errors or omissions on this site or for the accuracy, truthfulness, or content of other documents that are referenced or linked to this site. Nor does VSP make any commitment to update the information contained herein. This publication and other documents are subject to change without notice. Health information content appearing is not intended as, and shall not be received or construed as patient-specific advice or a substitute for patient-specific advice.
Links to documents outside of this publication are provided as a convenience and do not necessarily reflect the views or opinions of the staff or management of VSP. Links to such documents do not in any way suggest VSP's endorsement of any product or service specified therein. Links to documents outside of this publication may be found to contain offensive material or may further link to pages that may contain offensive material.
VSP's Eye Care Information provides basic eye care information to encourage overall eye health and wellness education. Members are encouraged to review benefit information on vsp.com.
This site contains links to Third-Party (or Contractor) websites. VSP does not control or maintain Third-Party or Contractor sites. VSP does not endorse and is not responsible for the privacy practices of Third-Party or Contractor sites. Visitors should review the privacy policy of these sites to understand how they collect and use the information on their sites.
VSP members who enter personal information should know all communication between their computer and VSP's Web servers are encrypted using Transport Layer Security (TLS 1.2) technology. VSP's security software is the industry standard and among the best software available today for secure transactions.
Some features, such as VSP's Network Doctor Directory and the member's benefit information, relate directly to a member's personal information.
Email subscription information that VSP collects may be used to personalize and target content of the emails you receive from VSP, enabling us to improve our service to you. As a subscriber, you may receive information from VSP, including VSP promotions, plan, benefit or educational information and/or surveys. We will not sell or use the information outside of VSP’s family of companies. We may provide general reports on email subscription usage but we will not share email addresses or any personal information that allows for identification of individuals except as described herein.
By submitting your phone number, and checking the box on the enrollment form, you are agreeing to receive autodialed calls, prerecorded messages and/or text messages from VSP®, its affiliates, and third parties acting on VSP’s behalf. Text and data charges may apply. Please check with your carrier. You can cancel mobile text messages any time by replying STOP to any message.
Personal information collected and how it is used:
VSP collects anonymous, non-personal information about users of this site through temporary session cookies. Cookies are small, alphanumeric identifiers that are transferred to a computer's hard drive through the user's Web browser, which enables VSP's systems to recognize the browser and provide personalized features. Session cookies expire when you close your browser.
VSP will collect data about the user's activities that do not personally or directly identify the user when visiting our website. This information may include the content the user views, the date and time that the user views this content, the products the user purchases, or the user's location information associated with the user's IP address. We do not collect personal identifying information about a user, will not link to any protected health information, and will not target ads to a user based on sensitive health data.
In addition, VSP uses technologies such as cookies and pixels to keep track of your activities on our website and the websites of our third-party advertising companies ("our Advertising Partners"), and may use those cookies to serve you more relevant advertisements. We and our Advertising Partners' sites use session cookies and persistent cookies to make it easier for you to navigate and enhance the experience of our site, and to monitor and evaluate our website's operation and use.
Any data used to serve targeted advertisements is de–identified and is not used to personally or directly identify a user. We require third-parties, including Publishers, to provide notice and obtain appropriate consent, where required by applicable law.
How it is transferred to third-party companies:
VSP may work with Advertising Partners to help us recognize you and serve relevant advertisements to you when you visit a website or online service in their network. We may also work with Advertising Partners who help us recognize you across different devices in order to show you relevant advertisements. Our Advertising Partners may collect information about your activities on our website, our Advertisers' websites, and other websites or online services in their networks. We may also work with third-party companies to assist us with website analytics such as evaluating the use and operation of our website so that we can continue to enhance the website and our services.
How we use cookies and instructions on opting out of future campaigns:
We may use persistent cookies to keep track of your activities when you visit our website, and to serve you relevant advertisements. Our Advertising Partners may also place persistent cookies on your device when you visit our website or our Advertisers' websites in order to help us recognize you and serve relevant advertisements to you when you visit their website or online service or websites in their networks. VSP only collects information that does not personally or directly identify you via these cookies.
Most browsers can be set to reject all cookies. The Help portion of the toolbar on most browsers will tell a user how to prevent the browser from accepting new cookies, provide notification if new cookies are received, or disable cookies altogether.
Instructions on changing personal information (for users):
You may have the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal information and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You also have the right to opt out, free of charge, from the processing of your personal information for marketing purposes. All requests for access, rectification, blocking and opting-out must be made in writing, signed, dated and mailed to VSP, Attn: Member Services, 3333 Quality Drive, Rancho Cordova, CA, 95670.
VSP's website does not direct content to Minors and do not intend to collect personal information from Minors and therefore are not subject to the Children's Online Privacy Protection Act. If the User allow his/her minor child, or a child for whom User is a legal guardian (a "Minor"), to access and use the features, User agree that he/she will be solely responsible for: (a) the online conduct of such Minor; (b) monitoring such Minor's access to and use of the Service; and (c) the consequences of any use.
VSP responds to emails, electronic messages, and other communications as soon as reasonably practical. VSP's response time shall not exceed any maximum time period that may be specified by law.
You agree that you will not use or attempt to use any feature within the Site for any commercial purpose. You agree that you will not use any robot, spider or other automatic device, process or means to access the Site. Nor shall you use any manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorized purpose without our prior express written permission. You agree that you will not use any device, software or routine that interferes with the proper working of the Site nor shall you attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from the Site without the prior express permission of VSP.
Any illegal or unauthorized use of the Site shall constitute a violation of these Terms of Use. You do not have permission to access the Site in any way that violates these Terms of Use. Illegal or unauthorized use of the Site includes, but is not limited to, unauthorized framing of or linking to the Site, or unauthorized use of any robot, spider or other automated process on the Site. It shall also be a violation of these Terms of Use: (a) for any individual (or group of individuals acting in concert) to request, more than 100 pages of content from Site in any twenty-four hour period (hereafter referred to as "Abusive Use").
Violation(s) of these Terms of Use, including Unauthorized Entry or Unauthorized Use of the Site, may be investigated and appropriate legal action may be taken, including, without limitation, civil, criminal and/or injunctive redress. You understand and agree that in VSP's sole discretion, and without prior notice, VSP may terminate your access to the Site, remove any unauthorized User Content or exercise any other legal or equitable remedy available, if VSP believes that your conduct or the conduct of any person with whom VSP believes you act in concert, or the User Content you provide, violates or is inconsistent with these Terms or the law, or violates the rights of VSP or another user of the Site. You agree that monetary damages may not provide a sufficient remedy to VSP for violations of these Terms and you consent to the application of injunctive or other equitable relief for such violations.
You agree that Abusive Use of the Site, as defined above, causes damage and harm to VSP in the form of, among other things, impaired goodwill and increased expenses associated with responding to Abusive Use of the Site. You further agree that monetary damages for Abusive Use of the Site are difficult to ascertain and that proof of monetary damages for Abusive Use would be costly and inconvenient to calculate. Accordingly, you agree that injunctive or other equitable relief is warranted for Abusive Use. Therefore, you agree that if you, or others act in concert with you, alone or collectively request more than 100 pages of content from the Site in any twenty-four hour period, you, and those acting in concert with you, may be held jointly and severally liable for reasonable attorney's fees, expert witness fees and costs associated with injunctive or other equitable relief.
This website is owned by Vision Service Plan (VSP). Additional information regarding VSP may be requested by writing to VSP, Attn: Legal Division, 3333 Quality Drive, Rancho Cordova, CA, 95670.
If any changes are made to these Terms of Service, such changes will be promptly reflected in the terms set forth online.
Revised August 2022
Notice of Privacy Practices
Effective July 2013
Overview
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU
CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Purpose
The purpose of this notice is to:
VSP's Responsibilities
VSP is required to abide by the terms of this notice currently in effect by:
Notice Revisions
VSP reserves the right to revise the terms of this notice, and to make the revised terms
effective for all Protected Health Information that it maintains. If VSP revises this notice, we
will make the revised notice available on our website and include information about the changes in
our next annual mailing.
Business Associate
A person or entity that uses Protected Health Information to perform a service for VSP. These
services include, but are not limited to:
Health Care Operations
Activities related to VSP operations, including but not limited to:
Payment
VSP collection of insurance premiums or its determination and payment of claims.
Protected Health Information
Information relating to a VSP patient's past, present or future health or condition, the
provision of health care to a VSP patient, or payment for the provision of health care to a VSP
patient. Protected Health Information includes, but is not limited to:
Treatment
The provision, coordination or management of vision care and related services by one or more
vision care providers.
How VSP Uses and Discloses Information About You
VSP will only use and disclose your Protected Health Information without your authorization when
necessary for:
Disclosure to VSP’s Business Associates
VSP will only disclose your Protected Health Information to Business Associates who have agreed
in writing to maintain the privacy of Protected Health Information as required by law.
Use or Disclosure Requiring Authorization
VSP will not use or disclose your Protected Health Information for purposes other than those
described in this notice. If it becomes necessary to disclose any of your Protected Health
Information for other reasons, VSP will request your written authorization. VSP will obtain your
authorization for any sale of Protected Health Information, or to use or disclose your Protected
Health Information for marketing.
Revoking Authorization
If you provide written authorization, you may revoke it at any time in writing, except to the
extent that VSP has relied upon the authorization prior to its being revoked.
Use or Disclosure Required or Permitted by Law
VSP may use or disclose your Protected Health Information to the extent that the law requires
the use or disclosure
Use and Disclosure Examples
Disclosure Requiring Opportunity to Object
VSP may disclose your Protected Health Information to a family member, friend, or other person
involved in your care or payment if the information is relevant to their involvement and you have
agreed or had an opportunity to object
Genetic Information
VSP is prohibited from using or disclosing your genetic information for underwriting purposes.
Exercising Your Rights
You may exercise any of your below rights by calling our Member Services Department at
800.877.7195.
Review Your Protected Health Information
You have a right to inspect and obtain a copy of your Protected Health Information.
Important : If you feel your Protected Health Information is incomplete or incorrect, you have the right to request that it be amended.
Request to Restrict Your Protected Health Information
You can request restrictions on the use and disclosure of your Protected Health Information. VSP
is not required to agree to a requested restriction.
Example : If a restriction request prevents us from providing service to you or from performing payment related functions, we will not be able to agree to the request.
Confidential Communication
When necessary, VSP may seek to contact you by calling you at your home or by sending mailings
containing your Protected Health Information to your home. If you feel that such communications
could compromise your safety, you may request in writing an alternate communication method and/or
location.
Important : VSP may require that a request contain a statement that disclosure of all or part of the information to which the request pertains could endanger the individual, and VSP may, if and to the extent that applicable law allows, request payment for this service.
Examples : The patient may decide, for his or her safety, to have correspondence containing his or her Protected Health Information sent somewhere other than to his or her home, or to have the information sent via fax rather than mailed.
Accounting of Disclosures
If a disclosure of your Protected Health Information was made for a reason other than treatment,
payment or health care operations, you have a right to receive an accounting of the disclosure.
Important : If the disclosure was made to you, VSP will not provide an accounting.
Receive a Copy
You can view and print a copy of this Notice of Privacy Practices through vsp.com. You may also
request a copy from your Benefit Administrator, or you may request a paper copy from VSP.
Complaints
If you believe that your privacy rights have been violated, you may submit a complaint to VSP or
to the U.S. Secretary of Health and Human Services at any time. VSP will not retaliate against you
for filing a complaint. You may file a complaint with VSP through vsp.com, or by calling our Member
Services Department at (844) 641-6718.
Contact VSP
For questions about this notice or your privacy, contact our HIPAA Privacy Officer through
vsp.com, or call our Member Services Department at (844) 641-6718.